Privacy Policy
When an organization is using My Smart Approval app for collaboration, privacy is something that needs to be addressed at every level. The questions we have below should address the privacy concerns you may have when planning to use the My Smart Approval app, or at any point during the app usage.
What personal data does My Smart Approval app collect and for what purposes does the app use this data?
My Smart Approval processes the personal data in the app to deliver the agreed-upon services for the purposes determined by the data controller obtaining the service. My Smart Approval app processes various types of personal data as part of delivering the service. This personal data includes:
Content
Your approval request information, (for example date, amount, number of days) and evidence uploaded.
Profile Data
Data that is shared within your company about the user. Examples include user E-mail address, phone number, contact address, basic bank account number, department information, etc.
Request History
A summary of approval requests a user made, which allows the user to go back and review their previous approval request and the relevant status.
Support/Feedback data
Information related to troubleshooting that was sent to the technical support.
To the extent My Smart Approval app processes personal data in connection with its legitimate business operations, My Smart Approval app will be an independent data controller for such use and will be responsible for complying with all applicable laws and controller obligations.
Legal Basis of Processing
Our users are controllers for the data provided to My Smart Approval app, and My Smart Approval app processes the data on the customers' instructions, as a processor.
To the extent My Smart Approval app processes personal data in connection with users’ business operations, My Smart Approval app will be an independent controller for such processing, the legal basis of which is legitimate interests.
What third parties have access to personal data?
My Smart Approval app will not disclose personal data except:
1. as the customer directs (including as required to complete phone calls);
2. as required by law.
If law enforcement contacts My Smart Approval app with a demand, My Smart Approval app will attempt to redirect the law enforcement agency to request that personal data directly from the customer. If compelled to disclose personal data to law enforcement, My Smart Approval app will promptly notify the user and provide a copy of the demand unless legally prohibited from doing so.
How long does My Smart Approval app retain personal data?
My Smart Approval app retains your data for the minimum amount of time necessary to deliver the service.
Because this data is required to provide the service, this typically means that we retain personal data until the user stops using My Smart Approval app, or until the user deletes personal data. If a user (or an administrator on the user's behalf) deletes the data, My Smart Approval app will ensure that all copies of the personal data are deleted within 30 days.
If a company terminates service with My Smart Approval, corresponding personal data will all be deleted between 90 and 180 days of service termination.
In some circumstances, local laws require that My Smart Approval app retain telephone records (for billing purposes) for a specific period of time, in those circumstances My Smart Approval app follows the law for each region.
Additionally, if a company requests that My Smart Approval app hold a user's data to support a legal obligation, My Smart Approval will respect the company administrator's request.
Right to withdraw consent
If My Smart Approval app processes any personal data based on consent, you may have the right to withdraw your consent at any time. You should direct your request to withdraw consent to your administrator, where your administrator is the controller of the personal data at issue.
Contact Details of My Smart Approval
If you have a privacy concern, complaint or question, please contact us by email at info@mysmartapproval.com.
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